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Shipping & Returns

Shipping

Postage to UK addresses is free.  Delivery times are typically 2-4 working days for all items.

Postage to Western Europe is £7.95 per item.  Delivery times are 4-10 working days. 

Postage to Central Europe is £12.95 per item.  Delivery times are 6-12 working days.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Western Europe: Austria, Belgium, Germany, Denmark, Finland, France, Greece, Luxembourg, Italy, Ireland, Netherlands, Portugal, Sweden, Spain

Central Europe: Bulgaria, Hungary, Czech Republic, Lithuania, Poland, Slovakia, Cyprus, Estonia, Latvia

 

Returns Policy


You may return new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within 1-2 weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper, the time it takes us to process your return once we receive it, and the time it takes your bank to process our refund request.

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.